Delivery & Pre-Order Help Page
Delivery Information
We get it - when you’ve found the dress, you want it fast. Here’s how delivery works at For Luxe Sake:
Same-Day Dispatch (UK Orders)
- Order before 12pm Monday–Friday and your in-stock item will be dispatched the same day, and usually arrive the next day.
- Orders after 12pm ship the next working day (Mon–Fri).
- Pre-orders ship the working day after stock arrives (see below).
UK Shipping Details
- All orders are sent via Royal Mail Tracked.
- You’ll receive tracking as soon as your order ships.
- Free Express Shipping on UK orders over £100 (automatically applied — no code needed!).
- Delivery: Usually arrives next day (but isn't guaranteed). No deliveries will be made on Bank Holidays.
- Need Guaranteed Next Day Delivery? Get in touch before ordering and we’ll let you know if we can offer it for your item.
International Shipping
- Yes, we ship worldwide — all via fully tracked services!
- Free international shipping on orders over £250.
- We ship DDU (Delivered Duties Unpaid).
- You’ll be responsible for any customs fees, taxes, or duties.
- Your parcel may be held by customs until these are paid.
- Please check your country’s import rules before ordering to avoid delays.
Pre-Orders
- Ordering a pre-order item?
- We’ll dispatch it the next working day after stock lands.
- We’ll keep you updated with estimated delivery dates.
- You’ll get a dispatch email once it’s on the move.
Delayed or Lost Parcels
Once your order leaves us, it’s in Royal Mail’s hands — but we’ll always try to help.
- We can’t raise an investigation until 10 working days (UK) have passed.
- International claims can take up to 30 days to resolve.
- As a small business, we’re unable to refund or resend items until a courier officially confirms loss.
Click & Collect (Manchester)
Want to collect your order?
- We offer local pick-up from Stalybridge, Manchester (SK15 2ST).
- Just select ‘Pick Up’ at checkout and contact us to arrange a time.
Need help with delivery or have a question about your order? Contact us