Delivery & Pre-Order Help Page

Delivery Information

We get it - when you’ve found the dress, you want it fast. Here’s how delivery works at For Luxe Sake:

Same-Day Dispatch (UK Orders)

  • Order before 12pm Monday–Friday and your in-stock item will be dispatched the same day, and usually arrive the next day.
  • Orders after 12pm ship the next working day (Mon–Fri).
  • Pre-orders ship the working day after stock arrives (see below).

UK Shipping Details

  • All orders are sent via Royal Mail Tracked.
  • You’ll receive tracking as soon as your order ships.
  • Free Express Shipping on UK orders over £100 (automatically applied — no code needed!).
  • Delivery: Usually arrives next day (but isn't guaranteed). No deliveries will be made on Bank Holidays.
  • Need Guaranteed Next Day Delivery? Get in touch before ordering and we’ll let you know if we can offer it for your item.

International Shipping

  • Yes, we ship worldwide — all via fully tracked services!
  • Free international shipping on orders over £250.
  • We ship DDU (Delivered Duties Unpaid).
  • You’ll be responsible for any customs fees, taxes, or duties.
  • Your parcel may be held by customs until these are paid.
  • Please check your country’s import rules before ordering to avoid delays.

Pre-Orders

  • Ordering a pre-order item?
  • We’ll dispatch it the next working day after stock lands.
  • We’ll keep you updated with estimated delivery dates.
  • You’ll get a dispatch email once it’s on the move.

Delayed or Lost Parcels

Once your order leaves us, it’s in Royal Mail’s hands — but we’ll always try to help.

  • We can’t raise an investigation until 10 working days (UK) have passed.
  • International claims can take up to 30 days to resolve.
  • As a small business, we’re unable to refund or resend items until a courier officially confirms loss.

Click & Collect (Manchester)

Want to collect your order?

  • We offer local pick-up from Stalybridge, Manchester (SK15 2ST).
  • Just select ‘Pick Up’ at checkout and contact us to arrange a time.

Need help with delivery or have a question about your order? Contact us